When processing applications, most actions you take in SnapHire will have an 'Ok' and 'Cancel' buttons to complete the activity. Some actions you complete (e.g. a reference check) may also have a third option available called 'Ok (with cross)':
When presented with these options, choose one of the following:
|To take the action (e.g. save your notes if a reference check).
|Ok (with cross)
|To take the action (e.g. save your notes if a reference check) and indicate with a red cross that the action did not have a successful outcome.
When viewing the action in the application history, a red cross icon will appear to the left action name:
Please note that if/when the 'OK (with cross)' button appears is defined by your organisation (configured per action).
|To cancel the action (e.g. discard your notes if a reference check).